The KIM Journal

January 21, 2026

The "Stable but Cautious" Salon Industry: Key Trends from 2025 Q3 KIM Report

The recent KIM Report, discussed on Gordon Miller's Social Beauty Makers podcast, shows the beauty industry is stable but cautious. Key data reveals a drop in retail units sold and a trend of clients extending appointment times to maximize higher-value services.

January 13, 2026

Beyond Anecdotal: Why Real Transactional Data is the New Currency of Professional Beauty

The KIM Report transforms the beauty industry by replacing anecdotal feedback with trusted, anonymized transactional data. This centralized performance intelligence enables confident, data-driven strategies.

December 8, 2025

SalonInteractive: eCommerce, Data, and the "Great Equalizer" of Marketing

The Salon Tech Talks conversation between SalonInteractive's Alain Audet and Social Beauty Makers podcast host Gordon Miller reveals a company that has evolved far beyond its initial roots.

November 24, 2025

BIR Feature Shines a Light on The KIM Report

In an in-depth interview for the fall issue of Beauty Industry Report, the leadership of SalonInteractive and industry partners explain how The KIM Report provides reliable data that addresses the gaps the professional beauty industry has faced for years.

The KIM Report featured on the Salon Scoop podcast with Scott Moon and Alain Audet

November 10, 2025

The Salon Data Revolution: What Every Salon Owner Needs to Know About The KIM Report

SalonInteractive’s Alain Audet was recently interviewed by The Salon Scoop host Scott Moon, where the two chatted about The KIM Report—the first-ever monthly, reliable, aggregated, and anonymized performance benchmarks for the salon industry.

October 27, 2025

The Beauty Industry’s Secret Weapon: Why Data is the Key to Competing and Thriving

Discover how SalonInteractive’s KIM Report delivers unbiased performance metrics and specific market insights that empower the beauty industry as a whole to make confident, data-driven decisions.

October 13, 2025

Embracing Change: The Future of Technology in the Salon Industry

Industry leaders Gordon Miller and Paul Tate discuss the transformative impact of technology in the salon sector, emphasizing the importance of adopting technology and leveraging salon data etc.